Hotels are one of the more demanding environments for a refurbishment contractor. They do not close. Guests keep arriving. The building has to function, check-in, housekeeping, breakfast service, while works proceed around and above and below.
CGA has been appointed to carry out the phased refurbishment of Lancaster Gate Hotel in London. A full-building programme: guest bedrooms and corridors, reception and public areas, bar and restaurant, back-of-house. The scope is broad. The constraint is constant.
Phased delivery in a live hotel means working in sections: releasing floors and areas for refurbishment while keeping the rest operational. M&E services stripped and replaced, new finishes installed, front-of-house areas upgraded, all without the clean run that an empty building provides.
The programming is as important as the construction. Every phase has to be planned around hotel occupancy and coordinated with the operations team. The margin for disruption is small.
CGA has delivered occupied refurbishments across many building types: community facilities, healthcare, education, heritage. A working hotel adds its own pressures. The approach is the same.
Work is underway.
